Privacy Policy

Effective Date:9/4/2025
Last Updated: 9/4/2025

True Balance Bookkeeping (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information you provide (such as your name, email, phone number, or business details) when you contact us, request services, or fill out forms.
Usage Data such as your IP address, browser type, pages visited, and time spent on our site (collected automatically through cookies or analytics tools).

2. How We Use Your Information

We use your information to:

Provide and improve our bookkeeping services
Respond to inquiries and customer support requests
Send important updates or communications
Maintain website security and performance
Comply with legal obligations

3. Sharing of Information

We do not sell or rent your personal information. We may share information only in these cases:

With trusted service providers who assist in operating our website or business
To comply with legal requirements or respond to lawful requests
To protect our rights, safety, or property

4. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience, analyze site traffic, and improve services. You can disable cookies in your browser settings, but some features of the site may not function properly.

5. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you
Request corrections or deletion of your information
Opt out of marketing communications
For California residents: request details about data collected and shared under the CCPA/CPRA

To exercise your rights, please contact us at: ashley@truebalancebks.com

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted here with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

True Balance Bookkeeping, LLC
1292 High St #2026
Eugene, OR 97405
ashley@truebalancebks.com
541-357-6396